IT Help Desk (Bilingual/Korean)
At Samsung SDS!

Learn more

highest pay
IT Help Desk (Bilingual/Korean)

At Samsung SDS!

Learn more

About the Job
Samsung SDS, Dallas, TX, 75229
Pay: $25 per hour
Full-Time (extendable contract)
Benefits: Health insurance (company pays part of the premium), sick leave

Job Description

Urgently hiring! Bilingual in Korean is a must!

Samsung SDS is looking for a stellar Information Technology Help Desk Specialist to support its team in Plano, TX. If you're great at multitasking and have excellent customer service skills, then we want to talk to you!

As a team member for IT Help Desk support, you will be the main point of contact for customers! You will answer questions, look into IT problems and find solutions. The ability to speak Korean is required!

SCROLL DOWN TO APPLY BELOW! You may learn more about us on our company website, but please do not call our office regarding job applications.

Responsibilities

  • Provide IT Support for customers
  • Troubleshoot and resolve hardware and network problems
  • Follow up with customer inquiries and ensure satisfaction
  • Manage user accounts and password resets
  • Document procedures, FAQs, and inventory of assets
  • Other IT Support duties

Requirements

  • Bilingual in Korean is required!
  • Experience with ticketing and escalations
  • Competent with Microsoft Office Suite, Windows, Mac OS and PC hardwares
  • Positive attitude and well organized
  • Create and maintain professional relationships with customers and carrier
Get Hired with Peer Ratings

Samsung SDS goes beyond a resume and uses Teamanics to learn about your strengths. Your peers confirm your strengths by giving ratings.

Apply for Job

Get Hired with Peer Ratings

Samsung SDS goes beyond a resume and uses Teamanics to learn about your strengths. Your peers confirm your strengths by giving ratings.

Apply for Job

Why Job Seekers Love Teamanics
Yelp for dining, TripAdvisor for travel, and now Teamanics for hiring!
Strength based Hiring
Strength based Hiring
Employers hire people with skills they need, and believe how peers rate your strengths.
Move Up
Move Up
A career platform to leverage your peer ratings to land higher paying jobs.
Confidential Ratings
Ratings with Purpose
Ratings are of your skills and experiences. There is no rating of you as a person.

Apply

To apply for this job or any other jobs, please sign up.

Non Production: Site Clone
Site Map
Back to Top